Clients who buy instruments in our workshop are amazed at the variety of temperaments. This always translates into a variety of features that they expect from the instrument.
People of a gentle and calm disposition often look for something that will allow them to easily produce a sound with a fairly dark and noble colour. Vigorous people with a violent temper will be more likely to choose a clear and quite sharp sounding instrument that “likes” to be rather played more forcefully.
Between these two extremes lies a whole range of variants.
Guided by these insights, I have been striving, for many years, to create conditions that provide joy and satisfaction to anyone who decides to buy an instrument from my establishment. I also belong to that group of consumers who like to get exactly what they expect. I also know how hard it is, sometimes, to meet my expectations, even though, today, we are flooded with a huge variety of products. There are also other, very important aspects accompanying the search for the ideal instrument. The feeling of security when buying a violin is, in my opinion, the basis of the client-seller relationship. I have had my share of annoyances when buying services, especially for my car and I know only too well, just how unpleasant such unclear relations can be, not to mention lost customers.
By taking care of good relations with clients as people, I pay particular attention to their feedback; this, in turn, motivates me to look ever more closely at that which gives meaning to my work and brings satisfaction.
For over twenty years, I have been specialising in sound corrections and, hand-on-heart, I can offer an instrument with a lifetime guarantee and the possibility of exchanging it for another, at any time in the future –even in 20 years’ time.
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Author : Bartosz Wozniak , contact : 604 278 560, bartosz.wozniak@lutnicy.pl